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Matrix Fasteners
Fastener Mfg.

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Matrix Fasteners Manufacturing Co., Ltd. ("Matrix Fasteners", "we", "us", or "our") collects, uses, shares and protects personal information when you visit our website (matrixfasteners.com) or contact us through it.

1. Who We Are

Matrix Fasteners Manufacturing Co., Ltd. is a fastener manufacturer based at Yongnian District, Handan City, Hebei Province, China. If you have any questions about this policy or your personal data, contact us:

2. Information We Collect

We collect the following categories of personal information:

Information you provide to us:

  • Name, company name, job title, email address, phone number and country;
  • Product specifications, quantities and any message included in an inquiry or quote request;
  • Any other information you choose to share when emailing us or contacting us via WhatsApp.

Information collected automatically:

  • IP address, browser type and version, device information and operating system;
  • Pages visited, referring/exit pages, time spent on pages, and date/time of visits;
  • Cookie identifiers and similar tracking technologies (see Section 5).

3. How We Use Your Information

  • To respond to inquiries, prepare quotations and provide customer support;
  • To process, manufacture and deliver orders, including logistics and customs documentation;
  • To improve our website, product range and marketing based on usage analysis;
  • To send technical or commercial communications where we have your consent or another legal basis;
  • To protect against fraud, abuse and security threats, and to comply with legal obligations.

Depending on your location, the legal bases we rely on include your consent, the performance of a contract or pre-contractual steps, our legitimate business interests, and compliance with applicable law.

4. Legal Bases Under the GDPR

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

  • Consent — when you accept cookies or opt in to marketing;
  • Contract — to handle inquiries and fulfil orders;
  • Legitimate interests — website security, business operations and service improvement;
  • Legal obligation — tax, customs and other mandatory requirements.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings.

  • Strictly necessary cookies: required for the website to function securely and cannot be disabled;
  • Analytics cookies: help us understand how visitors use the website (Google Analytics);
  • Advertising cookies: used to measure campaigns and show relevant ads, including remarketing (Google Ads and Meta Pixel), only with your consent.

When you first visit the website, a consent banner lets you accept or reject non-essential cookies. We use Google Consent Mode v2, so analytics and advertising cookies are not set until you consent. You can change your choice at any time by clearing this site's data in your browser; the banner will appear again.

6. Third-Party Services

We may use the following trusted third-party providers, each subject to its own privacy policy:

  • Google Analytics — web traffic analysis (Google LLC, USA). Google may use the collected data to contextualize and personalize ads;
  • Google Ads — advertising and remarketing, where campaigns are active;
  • Meta Pixel (Facebook) — advertising measurement and audiences, only when configured and consented to;
  • Cloudflare — content delivery, security and network infrastructure, which may process IP addresses for security purposes;
  • Email service providers — used to send and receive business correspondence.

We do not sell your personal information. Third-party analytics and advertising providers may combine data collected from our website with data from other sites in accordance with their own privacy policies.

7. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy. Inquiry and order records are generally retained for up to 5 years for customer service, accounting and legal purposes; marketing-related data is retained until you withdraw consent. Analytics data is retained according to the provider's settings (Google Analytics data is set to expire automatically).

8. Sharing and International Transfers

We share personal data only with employees, logistics partners and service providers who need it to serve the purposes above, or when required by law. Because our business and service providers are based in China, the United States and other countries, your data may be transferred outside your country of residence. Where required, we put appropriate safeguards in place (such as standard contractual clauses) to protect the transferred data.

9. Data Security

All pages are served over encrypted HTTPS/TLS connections, and we implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law (including the GDPR, UK GDPR and CCPA), you have the right to:

  • Access the personal data we hold about you and obtain a copy;
  • Request correction of inaccurate data or completion of incomplete data;
  • Request deletion of your personal data ("right to be forgotten");
  • Restrict or object to certain processing, including direct marketing;
  • Withdraw consent at any time, without affecting prior lawful processing;
  • Request data portability; and
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at [email protected]. We will respond within the timeframe required by law.

11. Do Not Track

Some browsers offer a Do Not Track signal. There is no uniform standard for how websites should respond to these signals. Our site currently does not change its behavior in response to Do Not Track signals, but our cookie consent banner lets you control analytics and advertising cookies regardless.

12. Children's Privacy

Our website is a business-to-business industrial site and is not directed at children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with data, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

14. Contact Us

For any privacy question or request, contact Matrix Fasteners at [email protected] or message us on WhatsApp at +86 18500459885.

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